STORE POLICY
At Spiritual Chaos, every oil is crafted with focused intention and handled with care from creation to shipment. Please review the policies below before placing your order.
Processing & Shipping
Made-to-Order Oils
All ritual oils require a preparation period. Standard processing time is 3–4 weeks, which includes an initial dedicated preparation week before shipment.
Pre-Orders
Pre-order items may take up to 4 weeks to ship, depending on batching and preparation timelines.
Ready-to-Ship Items
If you purchase an item that is already prepared and marked ready to ship, it will be mailed within 7–10 business days.
You will receive tracking information once your order has shipped. Processing time does not include shipping transit time.
Returns, Exchanges & Damages
Due to the spiritual and ritual nature of our products, all sales are final.
We only accept exchanges if:
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The bottle arrives damaged
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The bottle is not completely filled upon arrival
If there is an issue with your order, you must contact us within 48 hours of delivery and provide clear photo evidence.
If your item arrives full and undamaged, we do not offer refunds, returns, or exchanges.
Order Responsibility
Please double-check your shipping address before completing your purchase. Spiritual Chaos is not responsible for packages lost or delayed due to incorrect information entered at checkout.
Contact
For order-related inquiries, please contact:
Please allow 2–3 business days for a response.
✧ Privacy & Safety ✧
Your privacy is respected and protected.
Information Collection
We collect only the necessary information to process your order, including:
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Name
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Shipping address
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Email address
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Payment information
All payment information is securely processed through trusted third-party providers. We do not store your payment details.
Use of Information
Your information is used strictly to:
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Process and ship your order
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Communicate regarding your purchase
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Provide customer support
We do not sell, trade, or share your personal information with outside parties for marketing purposes.
Product Safety Notice
Our ritual oils are intended for external spiritual and personal use only.
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Perform a patch test before applying to skin
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Discontinue use if irritation occurs
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Avoid contact with eyes and sensitive areas
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Keep away from children and pets
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Store in a cool, dry place away from direct sunlight
Spiritual products are not a substitute for medical, legal, financial, or psychological advice. Results vary by individual.
By using this website and purchasing from Spiritual Chaos, you agree to these policies.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments